I ordered an ‘in stock’ fridge in March, with a delivery date two weeks later in March. I called the verify prior to purchase the estimated delivery date, because we needed a new fridge rather quickly. The day of scheduled delivery, after no one showed up in the time frame, I called Best Buy, to which they told me the appliance was out of stock and would not be coming today. I was very annoyed as I sat around off work waiting, when they could and should have reached out to let me know ahead of time. Anyway, second delivery gets scheduled, for July, and I’m told a manager will call me back to send us a gift card for the inconvenience. Well, July rolls around, and once again, I’m left waiting for a delivery that never comes. I called again and explained this happened before, and the customer service rep won’t let me speak with a managing supervisor. I was on hold over an hour. I specifically ordered this appliance because it said in stock, and I verified it was in stock prior to ordering. Not only have we been months without this rather expensive appliance coming in, but it’s impossible to get answers from calling. I’m extremely disappointed in Best Buy, and hopefully this review saves you a ton of wasted time and annoyance.