i puchased fridge from best buy back in April2022 they didn't deliver fridge unt May2022, this fridge started making noise, having warranty means nothing, as I'm informed I'm stuck with fridge, outside 14day return policy...total BS. after several wasted hours of calling, working with different Best Buy member, finally i recieved someone who understood how warranties worked, they call technicians, he stated fridge needs to be returned, called again gor replacement, 2months of waiting, delivery scheduled for August 8th...best buy sends a 3rd party transportation service, these people canceled 3times stating their lift gate doesn't work...why you in business if all of your vendors for delivery have trucks with defective liftgate. 2weeks later they send another 3rd party vendor who doesn't have right equipment to pick up old fridge, and in their attempts damaged my property, now I'm just beyond belief type of service recieved. i then visited manager at best buy store, he tried to help, and my fridge was delivered by geeksquard who have professional knowledge, skills to pick up old fridge, install new new fridge....however after delivery this new whirlpool fridge was a joke, loud buzzing noise coming from inside fridge, louder than my TV freezing food in fridge...and water dispensing with loud noise, control panel unit inaccurate calculation. Back to square one!! i still dont have working fridge...i have a box sitting in my kitchen thats not working, and no refund for all the hassle, waste of time calling for several hours, damage to my walls, floors and chairs, representative hangs up on you after hours on the phone. worst business and they should be held accountable for the worst service provided. NEVER WOULD I DO BUSINESS WITH BEST BUY....SHOULD BE RENAMED TO CRAPBUY...