We recently purchased two phones at the Best Buy in Lancaster PA. The salesman, Brandon, lied to us about needing to purchase a specific charger because the current ones we owned would damage the new phones. We found out later this was not true. He also told us if we paid for the phones in full that we would receive 15% back that could be used towards the purchase of these phones. When our statement came, we discovered that it was ONLY to be used on a future purchase. We spoke to the manager about these lies and sales tactics to only push a sale and he said there was nothing they could do even though we were 'misinformed'. We will not be shopping at the Lancaster store again. They are not to be trusted.
2 years ago
Best Buy has a
1.4
average rating
from
1,383
reviews
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