Overall good price and quick delivery to front porch, online order. Very pleased with our LG 43” TV. But…I called the local Best Buy in Amherst, NY and asked about recycling our old TV the told me no problem. Just bring it to our store call us on the phone we will come out to your car and take it. No charge. Easy peezy. So we loaded it in our car, drove it to their store and was told we were misinformed and there would be $30 fee. We objected and referenced to our conversation and was told they were sorry. I chose to call Best Buy corporate 888-number and had all kinds of communication problems. Call this number, we’ll transfer you to this department on and on. I experience dead ends with choices. No one to talk to. So went on a Bes Buy chat conversation. But that didn’t get me anywhere. They gave me same numbers to call but always went to a dead end. This went on for over an hour. Long story short. No resolve for our issue. TV is still in my car.