If I could go less than 1 star I would. I attempted to buy a dishwasher to be delivered in MAY. I got my first delivery date, set up for installation June 8th. Then I received an email stating that they cancelled my delivery, and I would need to reschedule because they had not received the item. I rescheduled for June 12, I got an email stating that it was all set to be delivered then. Then I received an email June 11 stating, I needed to reschedule my appt. I called, only to go in circles with a operator robot. Attempted to "start a chat online" but "their system was down". After going tin circles forever, I find my delivery for the 12th has also been cancelled and it could potentially be rescheduled for July 1, over 1 month after being ordered. I ended up just cancelling the entire order and going with someone else. Why take my money and not delivery the product over and over again. Awful. Will NEVER use Best Buy for anything again.