Corie - CEO I am disappointed with the lack of response to my emails regarding my refund from 2021, and I would like to address some concerns. It appears that there was a discrepancy in the information provided by Alan, who seemed to be acting on behalf of Best Buy, stating that all credits had been issued. However, despite my repeated requests for proof, the communication from Alan ceased, as Best Buy could not substantiate these claims. This leads me to question why Best Buy has resorted to dishonesty and deception regarding my refund. Are you, Corie, personally involved in this situation with the intention of withholding funds from customers without providing the appropriate refunds? Since 2021, Best Buy and the individuals involved have failed to respond or provide any evidence that the refund was indeed processed. This lack of transparency raises concerns about the integrity of Best Buy's accounting practices. I am even considering involving the IRS to investigate Best Buy's accounting tactics. Corie and all those responsible, I implore you to be honest. It is clear that you are hiding behind the Best Buy brand to conceal your misconduct. Allan's statement regarding seeing the refunds raises doubts unless the actual evidence is provided. If necessary, I am prepared to pursue legal action against you for your dishonesty and deception. I sincerely hope that Best Buy does not engage in practices where customers' money is taken without delivering the promised merchandise and then refusing to provide refunds. To what extent are you willing to force me to take legal measures to retrieve my money, along with any applicable interest, within the boundaries of the law? Robert Dirnfeld 305-812-0007