Do not, DO not, DO NOT under any circumstances buy an appliance from "Best" Buy and expect it to be installed in a timely or professional fashion. I ordered a dishwasher and microwave from them on May 7--mainly because with the Total Tech annual subscription for $200, installation, delivery and haul-away was free. The earliest delivery and installation date available was May 30. I took it. On May 29, I was informed by text that my delivery and installation for the next day was cancelled. Okay. It was rescheduled for the next week--June 6. I took off work. The arrival window was between 10 am and 2 pm. At 10:30 am, I received a text indicating that the delivery and installation would need to be rescheduled. I was livid. I called Best Buy and finally got hold of a "customer service" agent. She informed me that the dishwasher was, actually, still on the way. But some worker at the store "forgot" to put the microwave on the truck. (As an aside--the installation guys that day said it happened to three other people on their route that day.) So, the delivery and installation was rescheduled for today, June 14. I took off work again. Window was 2-6 pm. A delivery truck pulled up promptly at 2 pm. Guy brought the boxed microwave up to my door and asked where he should put it. BEST BUY HAD NEGLECTED TO SCHEDULE THE INSTALLATION!!!!!! I told him to take the microwave back to his truck, and to bring it back when it could be installed. Now, the good folk at Best Buy have told me that they will have to wait until tomorrow to call me back to reschedule delivery and installation. So, it will be at least three days I take off work because of their incompetence. What I thought would save me time has cost me much more time than necessary. (Although they have offered me a $75 gift card for my "inconvenience.") It was a decade since I bought anything from Best Buy and it will be at LEAST another decade before I attempt something like that a