Best Buy STOLE & LIED to us $200! Do NOT order from this HORRIBLE COMPANY! We never received the package. FedEx shows a photo of a house that isn't even OURS. We do not even live in a house! We called, explained the home in the photo is not ours, a quick google search can prove this. They stated after being on hold many times, and an hour later a refund would be made and a confirmation email would be sent within 24hrs. After 3 days and no email, we chatted to see an update to be immediately told no case was ever documented of our call. We were more less called liars by the chat rep, and told to file a police report?! Are you kidding me? So your motto is to lie to your customers saying you’re refunding them to get them to go away and hope they never notice? I’m sorry but that’s sickening. You stole from your customers, you lied to your customers, your chat rep was a rude, horrendous to us claiming no record, no note, nothing of our call was made. That’s beyond messed up business. You’ve wasted our time, our money, and stole from us. We will not be letting this drop and heard everywhere.