I walked into Best Buy today, 04-03-‘23 the first thing they said to me was “DO YOU HAVE AN APPOINTMENT?” Gee I asked where is Geek Squad? Again do you have an appt? They told me they no longer have a direct line. Everything is call center. I figured that out cause I called early to see if I could get curb side pick up for a computer. Again I needed an appointment. What happed to customer service. The store was empty too. When I walked in three guys just standing there. So I will NEVER walk inside a A BEST BUY STORE Ever!!!! I’m boycotting this store Forever. Plz boycott too.