After waiting in line for 25 minutes to get a new phone I was told that the 51 minutes remaining before they closed wasn't enough time to activate a phone. I offered to do the entire activation myself, or finish whatever was required, and was told that I would have to buy an Unlocked Phone (which was $250 more then the Verizon locked one) to do so. Pretty terrible customer service. I generally purchase at least a few phones a year from Best Buy but will have to take my business somewhere else, where they appreciate it.
1 year ago
Best Buy has a
1.4
average rating
from
1,383
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.