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Former Best Buy Customer
Beware of Best Buy Dance. To be honest, when buying an iPhone 12 with a cover, car magnetic mounts and a glass phone cover (with a lifetime warranty…) the original sales rep was very kind and appreciative. That being said, I went in today and after chatting with three people, the lifetime warranty screen cover was not honoured and we didn’t even get the magnetic case that’s falling apart, that of which ALSO had a lifetime warranty purchased through Best Buy. Simply put, all be it cleaver, Best Buy no longer deals with those suppliers of products that I purchased the lifetime warranty on. After saying my phone is too old, after saying I can purchase another brand cover or even a new phone, I walked away before my frustration got the best of me. Be aware and beware when dealing with Best Buy. They are very creative with their dance to get out of product protection you purchase with them. After years of dealing with this very same Best Buy for both business (12 sites) and personal use, they have lost a multi-purchase customer today. Be aware. Be very aware.
11 months ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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