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Anonymous
Terrible customer service. Been a loyal customer for many years, both personally and for my business. Unfortunately, when they make a mistake, they do not take accountability for it. Online customer service just echoes that they can’t do anything. Nobody has any power and they Clearly do not value their customers. It’s very disappointing I’ve wasted tons of time on phone with representatives, and have never been truly satisfied with any experience I’ve had.
11 months ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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