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Worst Customer service, they were not able to cancel my order and it hasn’t even bee shipped out yet. They are so quick to refer to their policy that they are unable to assist customer and also say that the supervisors will be doing nothing as well because they are unable to. I asked multiple times to speak to upper management and they kept saying that they are unavailable to call back. I suggested if they may call me back at their earliest convenience and they responded that they couldn’t. What is annoying is that they offer next day free delivery but when it comes to their policy they are so strict with it. They should be like that all across the board.
1 year ago
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Best Buy has a 1.4 average rating from 1,402 reviews

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Alice, Customer Support

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