By far the worst customer service I have ever experienced. Do not shop there went online to order product for Christmas said item was available for in store pickup. So I proceeded to place order as soon as payment went through it let me know that they didnt have said item and that I would have to wait until after Christmas. So got online chat customer service guy proceeded to lie to me telling he took care of the issue and tell me best buy takes care of there customers. Have the transcript to prove it. So later in the day I call customer service after 2 fn hours of phone tag and holding nobody can help me. So a guy tells me finally that the local store will call me in and hour another lie still no call.