BEWARE OF BEST BUY 5 years ago we purchased and appliance package along with an extended warranty.. at the time they offered a discount if I would sign up for a credit card thru Best Buy and charge the appliance package to it. Which I did, and then proceeded to pay the charge off in the 30 days after and also closing the credit card account. Approximately 6 months ago I got a bill from Citi Bank saying my credit card account was past due on the account I had closed a few years ago. Best Buy renewed a warranty package using the closed credit card account without my knowledge and certainly not my approval. I spent the next 4 months trying to resolve the fraudulent charges. Finally Citi Bank sent me a letter saying they approved my request to remove and cancel this unauthorized charge from this closed credit card account. I also had several messages and phone calls with the so called Geek Squad to make sure they made no further attempts to charge this old credit card again. So for the last 30 days I am finally relieved to know it got cleared up. Today in the mail I get a letter from Best Buy stating that upon "their review since a warranty had been in effect after it was charged to the old closed credit cardI had had at the benefit of this unauthorized FRAUDULENTLY charged warranty and they expected me to make payments on it otherwise they would report me as being past due to the 3 major credit bureaus. I am 75 years old and had a 834 credit score until this disaster with Best Buy. I am sending this same message to Florida State Attorneys office for their investigation into BEST BUYS FRAUDULENT CHARGES. MY ADVICE IS TO DO BUSINESS WITH COMPANIES THAT DO NOT DO THESE TYPE OF PRACTICES, AS THEIR ARE MANY OTHER COMPANIES THAT OFFER THE SAME PRODUCTS AT COMPARABLE PRICES THAT DON'T STOOP TO THE LEVEL OF BEST BUY. THIS IS ONE OF THE REASONS WHY BEST BUY ONLY HAS A 1.4 OVERALL RATING.