I will never shop at Best Buy again. I closed my BB credit card. I had a billing dispute with them. I hadn’t shopped at BB in over a year. Then this past August 2023 I started to receive Emails from BB/Citi saying my account with them is delinquent. I get similar emails like that. All Spam or Phishing. Trash. I went on my BB cell App and no transactions for 18 months. Then I get a letter in the US mail with my Citi account number. It’s legit. I call and I owe them over $140. After a couple weeks and many hours of numerous calls to Werst Buy/Citi - I owe $70 for my MS Office 365 software. Next day I go to BB and pay the $70. Case closed. Account Closed. Then I get another BB bill for $119. I never learned what the new charge is for. Instead of continued dealing with BB- Phone calls, letters to store and Corporate, in store visit- I just pay the $119. Assume it was late fees for being 3 months delinquent on $70 charge. Case closed. And my Credit Score plunges. It was over 800. Not anymore.