I recently purchased a refrigerator from this electronics store, and I must express my extreme dissatisfaction with the service provided. The entire experience has been a nightmare, leaving me feeling helpless and frustrated. Firstly, the delivery process was far from smooth. After waiting for five days for the scheduled delivery, two technicians arrived on the appointed day. However, their behavior was astonishingly unprofessional. Not a single word was exchanged, not even a simple greeting. They glanced around, seemingly uninterested, and left abruptly. To make matters worse, they failed to return later that day as promised. Upon reaching out to three different phone numbers, I discovered the technicians claimed there was no clear path for delivery. Contrary to their statement, there was a clear path, and it appeared they simply didn't want to do the job themselves. I was informed that I needed to reschedule the appointment. This process, however, proved to be a bureaucratic nightmare. Attempting to reschedule on the same day proved futile. I had to wait 24-48 hours before attempting to schedule the next available appointment. This is highly inconvenient, especially considering I had purchased a refrigerator, a vital appliance for my household. With children at home, the need to prepare food is constant, and the lack of a working refrigerator left me in a vulnerable and frustrating situation. The level of customer care demonstrated by this electronics store is abysmal. It is evident that their processes are nonsensical and lack any consideration for the urgent needs of their customers. The fact that no one could offer assistance or a timely resolution to such a critical matter is unacceptable. In conclusion, I strongly advise against purchasing from this electronics store. The indifferent attitude towards customer needs and the sheer lack of accountability in their processes make it an experience I would not wish upon anyone. It seems as though they expect customers to wait indefinitely, and this kind of service is simply intolerable.