This has to be the worst business model on the planet. i will summarize the problems, rather than write a book. 1. I hired the geek squad to transfer data to a laptop that I bought in their store. The data was not complete. I continue to be unable to log into certain websites ,those that worked perfectly well prior. 2. I cancelled the membership and 16 days later have no refund. I did decide to keep the laptop. 3. I had already ordered a DISHWASHER from Best buy. I noticed they had put the WRONG delivery address. They put the billing address instead of the delivery address (different state in the U.S.). After many, many phone calls I thought I had it corrected. But NO, the same WRONG delivery address remained. The store added an extra $179 dollars for delivery. They said that they had to reorder the produce to put in the correct delivery address and because of that, IT WAS NO LONGER ON SALE. I told them to cancel the entire order. But I received no cancellation confirmations. So AGAIN I called Best buy and this time I found out they were planning to deliver and charge TWO DISHWASHERS. THE SAME DISHWASHER, this time to the correct address. I will NEVER, EVER do ANY BUSINESS with Best Buy and I advise you to think carefully before you get started.