I bought a Hisense television had it for six weeks stopped working we worked on it we call the 800 numbers we was not received well there I brought it back to the store they said we cannot exchange it here you don’t Honorwarranty you can go through the factory warranty here’s the numbers so I was pretty aggravated at that point come home try to work on it again call the 800 number they asked for pictures I sent it to them and they looked at the pictures and said to me you drop the TV the TV is cracked it was never dropped and never cracked I wouldn’t buy nothing at the Best Buy they don’t care about the customers and I hope people read these reviews and they go out. Of business soon because they took my money and gave me trash for it and even if I had bought the extra warranty they still wasn’t going to fix it geek squad didn’t give me a second to look at it why is over there I have no idea I was told no no my husband was ill just out of the hospital and we had to carry a 55 inch TV in the store and back out of the store please please don’t buy from the store they don’t care about their customers just about your money Jerry linzy