I purchased a Samsung Chromebook in March 2023. I asked the salesman how long the Samsung warranty is and he told me 90 days (which was false because Samsung told me my Chromebook has a one year warranty). I asked him about the Geek Squad Protection Plan and he told me it cost $84.00 for a three year plan. In March 2024 the casing on my Chromebook broke at the hinge from normal wear and tear. i took it to the Geek Squad and they sent it out for repair. A few days later I get an on-line notice that my three year Geek Squad Protection Plan has been cancelled because my benefit has been used up by the repair! When I picked up my Chromebook and told the Geek Squad employee about my cancelled protection plan, so she said it was in error and I should get one repair a year for three years and gave me a phone number to call to reinstate my plan. The phone rep told me my protection plan has been cancelled due to the repair! Now two employees are giving me different versions of the plan! Did the Best Buy salesman lie to me when he said the Samsaung warranty is only 90 days so I would buy the Geek Squad Protection Plan? Why didn't the salesman tell me I'm buying a three year protection plan that would be cancelled at the first repair? Why didn't the Geek Squad tell me to ask Samsung if they would repair it since it broke before the one year warranty so I would still have my Geek Squad Protection Plan? Does any employee at Best Buy know what they are doing? Telling customers different versions of the protection plan and wrong information about manufacturers warranties tell me they need more training.