I was a Best Buy fan, but this has changed. I will avoid doing business with this company. What MBA smock came up with the 179.99 a year extended warranty, (their manager signed off.) (Is the CEO aware of this) Not only does the customer have no idea what the coverage is, but the floor employees and online customer service can't explain it and what it covers. I went to several Best Buy stores and each associate explain it differently and shared that they find it confusing, online customer service (LOL) was not aware of a $179.99 extended warranty. Its NOT clear! Details are left out, not sure if intentional? (Appliances) Such as how long do you wait for a part before returning the product. Does the warranty renew auto for 2 year, 3 or 4 or or or? Geek comes only twice ?