Worst online service ever. I placed an online order and I never received the email confirmation. After I expended one hour in a call with "Customer Service Support" they have explained to me that an old address was in their system, an old address that I don't have since 10 years ago and email address that I have updated 10 years ago in their portal. Even thought I use the new email address to login and they see my new email address on the order they cannot email me my own order because the customer support team cannot re-send online orders . The process of removing the old email take 5 business day. So I was not able to have a copy of my order number and I need to wait 5 business day to see if I can finally access my account because even though I can login with my new email since 10 years ago the website every time that I click on any menu ask me to validate my old email.