I tried to get in touch with the store and it sent me to the national hot line I end up getting somebody from some other country and never get sent to the store. The person was unable to help me and tell me what was wrong with my computer and when it may or may not be ready it’s ridiculous that there is no way to get hold of the store without having to drive all the way over there. The person that I spoke to was rude, obnoxious, and spoke to me like I was stupid and had no right to speak to him. I will never use Best Buy again and I will make sure everybody in the free country knows this and how you treat your customers and how poor your customer service is because it really sucks ass.