Worst customer service ever. Don't order anything from best buy. They outsource all their installation and delivery to this company called CRST home solutions who also deserve 0 stars who themselves outsource all their installation to smaller subcontractors who never show up. It's been over 3 weeks and I am still waiting for my tv to be delivered and installed. I was supposed to get this done 3 weeks ago. They had scheduled multiple appointments but did a no show all the time. Despite all this all they have to offer is a $60 giftcard for inconvenience. Never ever order anything from best buy unless you like wasting hours and hours talking to their customer support team based overseas who are of no help either. Do business with a local smaller store instead and save yourself from all the hassle.