If you plan to buy a television at this Best Buy in Palm Beach Gardens, be cautious of misleading information and aggressive upselling in the TV Department. Today, I visited the store with the intent of purchasing a Samsung QLED television. As a retired journalist, I had researched extensively and knew exactly what I wanted. All the salesperson had to do was ring it up and arrange for delivery. Instead, he claimed that the Samsung model had poor sound quality and insisted that it only worked well with an expensive Samsung soundbar. Living in a townhouse, I knew that a soundbar would disturb the entire neighborhood. Reviews on Best Buy’s website confirmed that “you do not need a soundbar.” Despite this, the salesperson continued to push the soundbar on me. Eventually, I decided to leave the store, and in doing so, he lost a sale. I will never shop at this store again. Beware of the misleading information and aggressive upselling.