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Anonymous
Customer Service is awful. Called up with a question. Told the person who answered my question she clicked a few buttons and then asked me again what my question was. Told her AGAIN, she clicked a few more buttons and then disconnected me. Went into the store to talk with someone. The person I got obviously did not want to bother with me. Looked me up on the computer, told me he couldn't do anything that I should just go home and get on the computer and handle it myself. He then walked out of the store ahead of me. My appliances were supposed to be delivered on Nov 6th. I lugged everything out of the kitchen only to get a call saying someone was sick and they had to reschedule everything for the 12th. Now I have to lug everything back in place, so I can use the stuff, and then lug it all back out next Tuesday. If they reschedule again I may just cancel my order.
2 weeks ago
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