Terrible Experience – Never Received My Apple Watch 10. I am beyond frustrated with Best Buy. I ordered several items totaling over $1,000 - one of the items (the Apple Watch 10), which never arrived. After reaching out to customer service multiple times, they refused to issue a reimbursement or send a replacement for this specific item. Despite providing all the necessary details and evidence, they simply dismissed my concerns. This is unacceptable, especially given the high cost of the item and considering the other purchases I made. I trusted Best Buy to handle my purchase responsibly, but their refusal to address the issue or take accountability has been incredibly disappointing. I will not be shopping here again, and I strongly urge others to be cautious before making expensive purchases from this retailer. The lack of support and customer care is appalling.