I attempted to order a high demand CPU that became available at a store that was about an hour away. I went through all of their stuff about waiting in line and them checking availability before they allowed me to purchase it which I did. Later I got an email that my order was on hold as the authorization was rejected. It said that the CPU would be held 23 hours while I straighten things out. I called PayPal and they said that the payment was authorized but was awaiting bestbuy to "capture" it. I chatted and called bestbuy...all they would say is the authorization was rejected. I then asked if the item is now or ever was in stock...they said that they are currently out of stock so they were just going to hold the order until more come in. I had to make them cancel it. I don't get why they showed it in stock all throughout the buying process and then why they lied about the payment method and then why they said I had 23 hours to buy something that was never in stock to begin with. Been a long time customer...I won't be any longer. Had they just said out of stock, I would have been ok with that.
2 days ago
Best Buy has a
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