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Anonymous
I purchased a stove and paid for delivery, installation and haul away of the old stove. When it was delivered, we discovered that the stove would not fit between the refrigerator and the counter. The delivery person called his supervisor and asked permission to move the refrigerator. I then received a call from Best Buy and was told that I had 2 options. I could either keep the stove and after I moved the refrigerator schedule a new installation and haul away date, or send the stove back and move the refrigerator then schedule a new delivery date. I am a small female and can't budge the refrigerator. There were 2 large men that brought the stove. What kind of ridiculous policy is that??
2 weeks ago
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