I ordered a TV and begrudgingly agreed to pay $250 for mounting which I thought was excessive particularly since Best Buy mounted my last TV above a drywall fireplace and installed a sound bar I ordered a new TV from Best Buy. I get called the next day to say oh by the way, besides the $250 for the mounting, we have to charge you another 149 because it’s on a fireplace And then a connection fee for the sound bar. They tried to say it was more work and they needed a different crew! I call it highway robbery. I will never buy anything from Best Buy ever again after being a long time customer. I mean literally they take the old TV off. They put the new TV on 15 minutes tops.! Best Buy has become god-awful no wonder why the store is empty!
2 weeks ago
Best Buy has a
1.4
average rating
from
1,428
reviews
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