spent over 3 hours via phone, over 7 calls and transfers along with hang-ups. Nina store manager the West Palm Beach store, does not come to phone. No one seems capable of listening to what is said to them. Had complete info with order # given to them. Told I had to come into store for an on line order that needed the 3 year warranty to be enforced and item to be replace." Not our problem" Nina gave phone # for CORPORATE, gee it was just a call center. NOT MANAGEMENT MATERIAL. I have $ to buy > 8,000 worth of computer and entertainment............not doing business with this store