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Fran
Easily by far the worst customer service experience of my life. After breaking my camera that was in their possession for repairs and admitting that it was broken, they refused to do anything except forge my acceptance of the repairs and tell me I could send it back to their clearly incompetent service center. They then threatened to call the police and forcibly removed me with their security team when I called Best Buy corporate and requested an alternative solution. DO NOT BUY FROM THEM!!!! I certainly never will again.
5 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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