I purchased a washer and dryer from Best Buy online using my Best Buy credit card. I set up a free delivery date for the 19th of May. 19th of May comes around and I then receive a text saying it is delayed and to call them. The store shows they have it in stock... the store that is only 2 miles away from me. So I call them to see what is up. They tell me it didn't get on the truck and the next available date to deliver it to me is June 25th. What??? So I told them to cancel the order. It has now taken 4 days to show the reflection of the return back onto my card. My card's limit was 2k, and now is locked at $750 with a zero balance? Long story short, I can't order a different set, due to it showing that there is a ghost charge eating up my credit limit. They have patched me back and forth from Best Buy online to Best Buy credit card for 2 hours straight... saying "you will need to contact these people, not us". Best Buy is by far the worst company I have ever had to deal with. ...closing the account and going to someone else with a way better review.