On June 10, 2019 I purchased a "new" Apple iMac at the Springfield Ohio Best Buy (store #790). Salesperson was professional, personable and very knowledgeable. The iMac purchased was to replace a 12 year old iMac that has served me very well but had reached the end of its service life. I chose to purchase the recommended model and it has, for the most part, proven to be a satisfactory decision. However, yesterday I experience a problem (created by me and not the computer) that required that I take it in for some very minor service. I decided to use an authorized Apple service provided other than bother with returning to my point of purchase. While very quickly diagnosing and correcting my problem the tech ask me to confirm that I had actually only purchased the iMac less then two months ago. When I provided my original sales receipt I ask him why he would ask and he showed me on the screen that my "new" iMac was actually two model years old. Seems that the salesperson had failed to inform me that, while the iMac was new (as opposed to used) it wasn't actually the "newest" model available. And, while I thought I had received a good deal I further discovered that I could have actually purchase a newer iMac elsewhere for at least $100 less then I had paid. While I accept full responsibility for my purchasing decision (and would have most likely still made the purchase had I been informed it was a 2017 model) I am very disappointed that I wasn't provided full disclosure on both the age of the iMac and given no price concession due to the fact that it was, what I and many other might consider, a closeout. If you purchase a "new" car that has been replaced by a "newer" model you can expect to receive a discount on the price as well as having paperwork that would clearly prevent any confusion or doubt about the actual age/year of the model being purchased. I will assure you that this purchase will serve as a reminder to me to shop elsewhere when looking for items carried at others stores and avoid Best Buy. I purchase new, not refurbished, not used or a return, clearance, open box or anything that would have indicated or made me question or believe that I wasn't getting the newest product at the best possible price. Totally disappointed and I cannot image a return visit to any Best Buy.