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Anonymous
Best Buy customer service is extremely poor. We picked out a built-in microwave and a trim kit, scheduled a delivery and paid for both. Delivery day came and we got a trim kit and no microwave. First phone call, by the delivery guy, they said it was just a mix up and would be rescheduled. Second phone call, by me, they said there were none available and I should go back to the store and start all over! Tough luck!
5 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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