I ordered a fairly expensive laptop from Best Buy online and it arrived with a missing accessory (specifically chose this item for its stylus pen!). I have a time constraint due to an upcoming trip, and need the laptop! The supervisor Dina and rep before her both tried to not take responsibility, never once admitting they made the mistake, saying an investigation would have to take place, etc...They offered no compensation and now I have to go through the hassle of returning it and buying the laptop elsewhere. I'll never buy from "Best" (Worst) Buy again!!
5 years ago
Best Buy has a
1.4
average rating
from
1,383
reviews
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