DO NOT ORDER ANYTHING FOR DELIVERY FROM BEST BUY - this is our second bad experience and now I know better!! first was an over that took 6 weeks and was cancelled 3 times on their end - meanwhile we did not have an over during that time!! this time - We ordered a refrigerator online on 11-30 and had a zero balance Best Buy credit card that we placed it on. They pre-confirmed the order, so when the order actually was placed it showed we did not have enough credit and canceled the order but not the charge - so they said they would take the charge off and told us to reorder. So we ordered it again and the delivery was scheduled for 12-14 from 8-12:00. The driver called the night before to confirm we would be the second stop. (we were leaving town that day just after install) The delivery guy called us at 10 am on delivery day to say it was not on the truck and therefore we would have to call the store? After numerous calls to stores, corporate, the best buy credit card...it now shows delivery on the 23rd, yet the charge from the first order is still on the card and they want a payment on January 1st!! I cannot get any confirmation that it will arrive on Monday but the window is from 12-pm?!? So I am supposed to sit here all day when we could very easily get cancelled on the 23rd! I am more than a little frustrated!! I advise you to NOT use best buy! Terrible experience!!