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Anonymous
I just purchased a GoPro 8 from Best Buy in Alamo Ranch store #1459. I asked the salesperson I was interested in the Gopro 8 black. She asked what I wanted to know about it, I replied everything. She sighed, not a good sign. She knew nothing about it but I told her that's fine I'll take it as it was the latest one out. When I got to my vehicle in the parking lot I realized I didn't have a gift receipt as this was a gift for my daughter. I go to customer service, they call a manager, J.R. was his name. I was never asked if I was a rewards member, which I am nor was I asked if I wanted a gift receipt. The whole experience at this store was very dissapointing. For my inconvenience, I asked J.R. if I could get a 10% discount. He said no, but we can give you a gift receipt. Needless to say, I won't be coming back to this store which is unfortunate because this is the closest to me.
4 years ago
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