Absolutely horrid. Spent thousands on 2 Samsung TVs. Bought warranty and was told it was “cosmetic” when part of the color tv was blotched. Warranty didn’t cover “cosmetic” on brand new tv. Never ever but from Best Buy. No customer service, no warranty back up on a NEW tv. Said they could not do anything. Should be reported to the better business bureau
4 years ago
Best Buy has a
1.4
average rating
from
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