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Anonymous
55” TV that I bought less than a year ago stop working out of the blue. I called and have my 2 year warranty on it. Two Wednesday’s age said they weren’t doing in home visits. But they were starting and too call back Monday. I call back and get told I was lied to. Then told to call the manufacturer who said they could not fix it until further notice. Then I call back and a lady from geek squad says I was lied to and can make an appointment for I home visits. I get directed again to customer support and get told I can have an appointment set up for that Saturday. Friday night I receive a call saying my parts for me TV were somehow cancelled. The man said he would come as soon as my parts arrived and that would be mid week. Well here we are another week of waiting and have heard nothing. Over 4hours of phone calls,lies, and no service or help. Completely disorganized and not worth purchasing for this kind of hassle.
4 years ago
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