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Tisha
Ordered a microwave, refrigerator and stove from best buy after spending 1hr researching the sizes that would fit and who could deliver within a week. Best Buy said yep we can deliver by May 12th. Confirmed with the s scheduling girl , got a confirmation email and all is good. Then after driving 2hrs back from the lake to meet the delivery guys the next day they send me a text that it's being delivered on may 29th??? After being on hold for 1hr 53mins the customer service girl says we are so sorry but those item won't ship to us till then.. You mean you said over and over you could deliver by the 12th and you didnt even have them??? Never will I but from Best Buy. That was the last straw. Horrible customer service hold times Horrible business practice.
4 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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