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Kristin
Best Buy is awful on updates as well as telling the truth. I order a Samsung TV and given a delivery date,which was delayed by a day and only to be lost in transit. I was told a reship for a date and that was also delayed. Ont he new delivery date, I received a text it was pushed out 2 more days. So I called to inquire why, then was put back into a portal and received a text that delivery date was the same day. I called again to make sure only to be lied that the delivery date pushed by both a rep and the supervisor. I called back to report both reps for lying because I would have had product on a porch left for almost 24hrs. I will not trust Best Buy to handle any deliveries and their reps the lie.
4 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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