I placed an order with Best Buy and paid extra for next day delivery. Needed the item quickly as it was for someone else. Item did not arrive on promised date. Called and got a refund started and then ordered another of the same item and went to the store causing extra time, miles on vehicle, and money. Then 72 hours after Best Buy staff claimed they shipped the item, I received an email from UPS stating they had an item from Best Buy and it was being delivered the next day. How does 24 hour service turn into 96 hour service? After the package was received, Best Buy then wanted to charge me restocking fees for their inadequate service! Had to file a second claim because of their ignorance. AVOID BEST BUY SHIPPING TO HOME! Not happy at all with Best Buy staff at this point! Too much waste of time and money on my part that I will never be refunded for! I had communication with Best Buy staff via live chat and phone. It took many days to actually hear any real news on a refund and refund is still pending at time of this post. Claims refund will be issued within 15 business days.