Went to Best Buy in Savannah, GA to have a tablet serviced. Was told I needed an appointment, when attempting to schedule I was told the next available appointment to DROP OFF (not have any service done, not have anyone look at it, just drop it off) was 14 days from today (07/21 appointment). When I asked why I could not just drop it off today and then have them get to it on the 23rd I was told that the Corporate office does not let them touch the service items for 2 days once dropped off. Now I am not that smart, but if an item is dropped off on 07/07 and they dont look at it till 07/23 that seems like more than a 2 day quarantine. When I pointed this out to both the employee who was scheduling my DROP OFF and the assistant manager they both said this was corporate policy and covid was the cause. I am so tired of hearing Covid caused this and that it when the issue has nothing to due with the pandemic.
A 2 week waiting time to DROP OFF a product for service is absolutely stupid, I understand the service can take some time, but a 2 week wait to DROP IT OFF absolutely STUPID.
4 years ago
Best Buy has a
1.4
average rating
from
1,383
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.