Best Buy is perhaps the worst company I have ever dealt with. I am 70 so I do have some experience. A charge was made on my credit card on May 24 or thereabouts for a purchase I did not make. A dispute was initiated and declined. After 4 hours on hold over 2 days Best buy would only deny responsibility and claim it was a good charge. I went to local law enforcement and filed a fraud action. An investigation ensued with law enforcement in Colorado and Missouri. The other party was contacted and admitted making the purchase involved. The first 12 numbers on his card and mine matched but the final 4 were TOTALLY different. A second dispute was filed and declined with Best Buy still claiming it was a good charge even tho they acknowledged the discrepancy in numbers. $65 is nothing to a company like Best Buy. I would think avoiding the bad PR that I will heap on them with what time I have left would be worth refunding my $65. I will NEVER set foot in one of their stores or buy anything on line from them. Oh yeah, they probably got a PPP loan from us that they won't have to pay back. Did I get a chance to decline that? One star is way the hell too many! I know of three people that BB lost as customers due to how they have treated me and I plan on signing up many more!