Do NOT expect next day delivery when that is what you choose when placing your order. I ordered 2 items yesterday and free delivery today was listed and promised. I got an email in the middle of the night saying my order was "delayed." I spent 45 minutes with customer service and they refused to do anything. I told them I must have my items today, but they refused to change my order to in store pickup or even to cancel my order. All they did was repeatedly say "there is nothing we can do." This is despite the fact that the UPS tracking number they gave me said the order has not even been picked up by UPS, which means there should be no problem cancelling the order. I refuse to spend another $400 to reorder for in-store pickup, then go through the incredible pain of returning when the first order arrives (which they told me to give it a week. A week for "next day" delivery). Just don't bother with Best Buy.