Delivery with no delivery..
I ordered a fridge online. Due to labor day sales, I had to wait a week for the first delivery date. Nothing they can do about backorders. The day of my delivery they show up with a 24' truck and call me to let me know that they can't find parking (this is Los Angeles btw) for their 24' truck. They call me from one house over on the main road, maybe 30 feet away from my door. I ask them if they can just park there and drop it off at my place, but NOPE they can't be more than 100 feet from their truck. It's literally 30 feet from my front door. No calls, no emails, I call the delivery crew, geek squard, etc. nothing. Finally after 6 hours I call Geek Squad again and they inform me that I have to call again tomorrow to setup delivery. I have to call.. Not them calling me. I say great, so i call tomorrow and get it delivered tomorrow? NOPE. They don't do same day delveries. They won't deliver it today, I can't get it delivered tomorrow, how is this acceptable? Literally first time using Best Buy's online delivery, can't imagine every shopping at Best Buy again.
4 years ago
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