I'm so disappointed that I subscribed to this site! Anyway, total scam. Paid the first months reduced fee and received nothing at all. I sent over 20 emails and received 1 back which was to fob me off. I have since reported them as Fraud with my bank and have put a block on them. However, because they are "crafty" in the words of my Bank, they slightly change their name each month when they take their subscription, so you have to go through the whole clawback process. So far they've used BetterMe App - Pil and lately BetterMe Keto App Nicosia CY. They've just taken £37.19 without authorisation. I've been refunded from my bank, but it's been a nightmare. You cannot unsubscribe because you don't (in my case) receive the app, and because it's a subscription, the bank cannot do anything other than to put a block on the company name which in itself is difficult as they change it. Total scam app located in Russia apparently! Anyway, stay well clear from this and others of a similar style of advertising under different names. Everytime I see an ad I check it out and if it's BetterMe I leave negative comments to warn people so they don't lose money too.!