Nice product but customer service is diabolical. We ordered and paid for next day delivery as we were going away. Confirmation email arrived CONFIRMING next day delivery. We then had no further communication for 3 days! We tried phoning and emailing to no effect. When the delivery was made 5 days later and we complained, we received a response to say we had requested delayed delivery! The "Customer Happiness Manager" even sent us a copy of the original confirmation email altered to show a delayed delivery date!!!! What a way to do business.
7 months ago
Biscuiteers has a
4.6
average rating
from
5,793
reviews
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