I was prepared to order several items online from the Holiday 2024 catalog that advertised FREE Shipping on Orders $49.99 and up. See pg 2 for more details. Page 2 states to receive this offer use offer code on back cover when ordering by catalog or online, or mention to operator when ordering by phone I was finishing my online order, put the code from the green box for free shipping in when a message box appeared stating I could not in receive free shipping when I order sale items. No where in the catalog does it state Free shipping is not available if you are buying items on sale. I called Customer service 2 times to be told that I can only use discount 1 time - either use the sale price or the Free shipping and pay regular price for the items I wanted. I again repeated that no where in the catalog does it state that. Customer service stated it has been their policy that you get one discount or the other. I told her that unless they state that as a condition of the free shipping in the offer, in my opinion it is miss leading the customer. I told her I was deleting my online order and will not be ordering from them again!!!!!